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Responsible Gaming

The casino is entertainment with a cost — the house edge wins long term. Here are the tools that keep the cost where you decided it, and the number 1114 if it doesn’t stay there.

Responsible gaming — limits and tools
💶

Deposit limit

Daily / weekly / monthly. A decrease applies immediately, an increase after 24 hours — so you don’t decide in the heat of the moment.

⏱️

Reality check

A pop-up every 15/30/60 minutes with time played and the session’s net balance.

⛔

Time-out & self-exclusion

A pause of 24 hours to 6 weeks, or exclusion of 6 months–permanent via the HGC register across all operators.

Deposit limit€10 – unlimited · per day/week/month
Stake limitPer spin/hand/slip
Loss limitNet losses per period
Time limitLogout after X minutes/day
Time-out24 hours, 48 hours, 7 days, 6 weeks
Self-exclusion6 months, 1 year, 5 years, permanent — via the HGC

The maths first

Every casino game has a house edge — the share the casino keeps over the long run: 0.5% in blackjack with strategy, 1.35–2.7% in roulette, 3–6% in slots, 4–6% in game shows. In one session you may win; over hundreds, the edge wins. The casino is not a way to make money — it’s entertainment with an expected cost, like the cinema or the stadium. The only thing you control is how much it costs.

€4
Expected cost per €100 on slots
1114
Helpline, 24/7
24 h
Delay on limit increases
21+
Legal age

The rules that work

  1. Budget before, not during. Set a monthly amount you can lose without consequence — and set it as a deposit limit, not just in your head.
  2. Never money for rent, bills, borrowed funds. If you’re thinking “I’ll win it back”, you already have a problem.
  3. Don’t chase losses. The next spin doesn’t “owe” you anything — the random number generator has no memory.
  4. Not under the influence. Alcohol, anger, sadness — close the app.
  5. Time, not just money. Three hours on slots is a cost even if you broke even.
  6. Withdrawals are final. Don’t cancel a withdrawal to play again. If you do it systematically, disable cancellation.

The tools in your Fonbet account

All under My account → Responsible gaming, without contacting support:

ToolWhat it doesWhen it applies
Deposit limitCap per day/week/monthDecrease: immediately · Increase: after 24 hours
Stake limitMaximum per spin, hand or slipAs above
Loss limitStops play when net losses reach the amountAs above
Time limitAutomatic logout after X minutes/dayImmediately
Reality checkMessage every 15/30/60 minutes: time, stakes, profit/lossImmediately
Disable withdrawal cancellationEvery withdrawal is finalImmediately, permanently
Time-outPause of 24 hours – 6 weeks, Fonbet onlyImmediately, irreversible until it ends
Self-exclusion6 months – permanent, via the HGC register, at all licensed operatorsImmediately, no early lifting

Fonbet asks you to set a deposit limit already at registration. Accept it.

Warning signs

Playing more or longer than planned · hiding play from family · borrowing or selling to play · thinking about the casino constantly · playing to “win it back” or to escape stress · neglecting work, sleep, relationships · cancelling withdrawals · feeling restless when not playing.

If you recognise two or more, talk to someone — today, not “after this run”. Self-exclusion isn’t a defeat; it’s the tool that exists precisely for this.

Help in Greece

KETHEA-ALFA · Helpline 1114
24/7, free, anonymous. Phone support and referral to treatment programmes. kethea-alfa.gr
HGC
gamingcommission.gov.gr — self-exclusion register, complaints against operators, checking provider legality.
Gamblers Anonymous Greece
Mutual-support groups in Athens, Thessaloniki, Patras, Heraklion and online.
Psychological support line 10306
For anxiety, depression, crisis — these often coexist with problem gambling.

Protecting minors

Participation of persons under 21 in gambling is illegal. Fonbet cross-checks age with the tax authority at registration and requires ID at verification. If there are minors at home: don’t save the password in the browser, enable biometric login in the app, and use parental-control software (Net Nanny, Qustodio, Google Family Link) that blocks gambling sites.

This site is an independent guide. 21+ | Regulated by the HGC | Play responsibly | 1114

FAQ

Where do I find the limits at Fonbet?⌄
My account → Responsible gaming. All limits are set there, without contacting support. A limit decrease applies immediately; an increase after 24 hours.
What's the difference between time-out and self-exclusion?⌄
Time-out is a short pause (24 hours – 6 weeks) at Fonbet only, reversible after it ends. Self-exclusion (6 months+) is recorded in the HGC register and applies at every licensed operator in Greece, with no early lifting.
Can I disable withdrawal cancellation?⌄
Yes. From the responsible gaming menu: once enabled, every withdrawal request is final — you can’t “return” it to your balance to play again.
Is the 1114 helpline anonymous?⌄
Yes. Run by KETHEA-ALFA, 24 hours, 7 days, free from landlines and mobiles, no details recorded.

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21+ | Regulated by the HGC | Frequent and repeated gambling may lead to addiction | Helpline 1114